FAQ

A: We specialize in premium hunting equipment including archery gear, big game supplies, decoys, trail cameras, hunting clothing (base layers, jackets, headwear), game calls, and essential tools. Our products are selected by experienced hunters for reliability in the field.

A: Absolutely. Our cold-weather gear like base layers and jackets are designed for harsh conditions. We particularly prioritize winter-ready equipment and test our products for durability in real hunting scenarios.

A: Yes! Our range covers big game hunting, archery, and general hunting needs. From decoys to camera mounting systems, we’ve got gear for various hunting styles and environments.

A: We process orders within 1-2 business days. Delivery times then depend on your shipping choice:
– Expedited Shipping: 10-15 business days via DHL/FedEx ($12.95 flat rate)
– Free Standard Shipping: 15-25 business days via EMS (free on orders over $50)

A: We ship worldwide except to some Asian countries and remote regions. Our packaging is customs-friendly with discreet labeling to prevent delays. Note that some items may be restricted in certain countries – our system automatically flags these during checkout.

A: We use hunter-approved packaging:
– Fragile items (like cameras) are double-boxed
– Weather-resistant materials protect moisture-sensitive gear
– Special consideration for bulky items like decoys
All packages receive the same careful attention whether expedited or standard shipping.

A: We recommend ordering at least 3-4 weeks before your trip to account for delivery and potential returns. Many experienced hunters order during the offseason to ensure they’re fully prepared.

A: We offer a 15-day return window from delivery date. Items must be unused with original packaging. Contact our team at [email protected] for return authorization – we’ll guide you through the simple process.

A: Contact us immediately at [email protected] with photos of the damage. We’ll either replace the item or refund you – we stand behind every product we sell.

A: Yes, within the 15-day return window. Contact our team and we’ll help arrange the exchange. Note that you’ll be responsible for return shipping unless the item was defective.

A: We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

A: Absolutely. We use industry-standard encryption for all transactions. We never store full payment details on our servers.

A: Currently we don’t offer gift cards, but we do provide quantity discounts on certain items. Contact our team for specific inquiries about bulk orders.